Here is a case for how to choose wafer production line. The client is from Algeria with or without wafer production line, and he wants to buy our flat wafer production line. The process is divided into several steps.
Product Introduction
We provide our product catalog to let the client know what the featured machine and supporting machines are for an entire wafer production line, and he can also get a common knowledge about the machine function, material, power consumption and other details. Then, our client can see the production flow of wafer biscuit more clearly through relevant videos. These videos are taken directly in our previous customer's factory after our product has been successfully installed and tested, so they are very convincing.
When the client is viewing the video, we will give a brief introduction on the function of each machine with the help of product catalog. The client can get a general opinion about our production line after seeing the videos for several times, and then we will show the biscuit samples which are delivered from our previous customers. Also, we can provide various kinds of biscuit samples to meet different requirements of customer. Among them, there are samples with different sizes, so our client has many choices. In addition, our client can also supply desired biscuit sample, and we will see if our machine can make this kind of biscuit.
Model Recommendation
For this kind of client, 51 mould fully automatic flat wafer production line is directly recommended because its production capacity can reach up to 4.5 tons per 24 hours. At the beginning, the output can be set within 2.0-3.0 tons/24 hours to get a general knowledge of the production, and then the output can be increased according to the production condition and marketing plan. This method saves cost for our client, and the production capacity is still enough if the market demand expands.
In the offer of 51 mould production line, the parameters for every machine and the whole line are all listed in detail. After the price is confirmed, the client can negotiate with us for the technical parameters and other items, such as mould quality, guarantee period, gas consumption, LPG station, replacement of spare parts and expendable parts, equipment maintenance, technical documents, etc.
On the other hand, the guarantee periods for the mould and entire line are 5 years and 12 months, respectively. Our product is very durable as shown by many cases, for example, one of our wafer production lines has been served for 10 years, and it is still working. The major assembly parts of our product are all provided by world famous manufacturers, such as German SEW motor, French SKF bearing, German Schneider switches, Japanese Mitsubishi or German Siemens control system, and 304 stainless steel is used to make the shell and other parts that are in contact with wafer biscuits. For the electric components, we can use customer-named brand because this specific brand may be very popular near the client's factory, and the maintenance is very convenient.
For every client, we will supply spare parts and expandable parts in a fixed number, and we can also offer these fittings with extra number which depends on specific condition. In addition, some special parts can be provided as the standard configuration to facilitate the maintenance according to the client's requirement.
What is more, complete technical documents are transferred to the client, and they are shipped with our machine. These documents offer excellent support for installation and the connection of water, electricity, gas station, etc. After our machines are delivered to the client's factory, our testing staff will install and test the production line in the factory, and the charge is negotiable. Every other year, our testing staff will visit the client's factory and check the production line, and maintenance is carried out if necessary.
If general agreement is achieved, our client can pay a visit to our workshop to see all the machines directly, and the customer's ideas and needs are listed.
Model Confirmation
Now, the client has a basic knowledge of our product, and the preferred model is confirmed. At this time, we will provide the layout drawing of 51 mould wafer production line, and our customer can get a clear view of the layout and dimensions of every part. If our customer wants some changes for the layout, we will revise the drawing immediately until the layout is accepted.
Order Confirmation
After inquires and negotiations above, the price is fixed, and the order is confirmed. Under the condition that the client is still not clear or confident enough about our product, we can arrange a visit to the nearby factory that has already used our production line, and the real production performance can be seen.
Contract Signing
After all the items are agreed, we will sign the contract.